Salesforce Data Model Diagram. Build robust server side solutions that integrate your salesforce data using soap api. They include scheduling settings such as an arrival window scheduled start and end times and appointment duration.
While work orders describe the work to be performed service appointments represent the visits your team makes to the field to perform the work. They include scheduling settings such as an arrival window scheduled start and end times and appointment duration. Task and event objects includes tasks and events and their related objects.
This diagram illustrates how charles s scenario fits into the utilization management data model.
Here s a look at the records objects and relationships in the utilization management data model based on charles s scenario. The entity relationship diagram erd below was created by a tool called the salesforce schema builder and illustrates a portion of a well thought out data model. Choose the web services description language wsdl that fits your need whether it s a strongly typed representation of your org s data or a loosely typed representation that can be used to access data within any org. Schema builder is a handy tool for introducing your salesforce customizations to a co worker or explaining the way data flows throughout your system.
